FAQ

1. Are you a factory or trading company?
      Our company Anhui Hangjia Paper-Plastic Co., Ltd. is located Qianshan, Anhui. We are the paper cup factory, we have produced paper cups for 16 years.

2. When can we get the price?

       We usually quote within 24 hours after we get your inquiry.

3. Can we make customized products that the market has never    seen?
       Yes, we could make personalized products according to your design draft or sample. If new mould is needed, then we could make new mould to produce the products you want, and after get the mould fee, will finish mould making after 1 month, and then ship the sample to you in 10 days.

4. Are your samples free or need cost?
       Actually it depends on the products. For low value products, we will provide free samples, freight collect. But for some high value samples, it need sample cost and freight collect. Please informed that all samples cost and freight cost can be returned back to you after order placed. You're welcomed to email us for checking.

5. How long can I expect to get the sample?

       It will be ready for delivery in 10 days. The samples will be sent to you by express. You can use your own express account or paypal /western union if you do not have an account.

6. Can I get customized logo and color of your products?

       Yes, we can print your own design logo and any color is available for our products.

7. Is the price on the page correct?

      That's just for your reference. Different customer will have different requirements, Price based on requirements.

8. What terms of payment you use?
       T/T, Western Union.